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failedtransaction [2009/08/31 12:15] twdorris created |
failedtransaction [2010/04/23 07:45] twdorris |
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- | Most often the problem with a failed transaction is the result of a mismatch in the credit card billing address and the address entered by the user. The following illustrates how to check this. | + | ====== Order can't be Processed ====== |
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+ | By **FAR**, the most common problem people have with submitting orders on our site is the generic "//Order can't be processed//" or "//Transaction failed//" message. This is almost always the result of a mismatch in the credit card billing address and the address entered by the user. The following illustrates how to check this. | ||
===== STEP 1: Shipping address ===== | ===== STEP 1: Shipping address ===== |